KAKA INDUSTRIAL uses Fedex Ground, Canpar, Canada post ,etc and truck freight line to ship your orders.
KAKA INDUSTRIAL makes every effort to process orders within 24hrs of being placed. You will receive a shipping confirmation email that will confirm which carrier is used for your products.
If your order is less than 150lbs, it could be delivered by Canpar ,FedEx and other courier to the address you provided as 'shipping address' when you placed the order. If your order is above 150lbs, it will be delivered by Freight company that has been picked to minimize the cost of delivery to your area. In this case, your delivery address must be accessible by tractor-trailer , and In some cases your shipping fee may be different than displayed online.
Truck drivers are not required to assist with unloading. You are responsible for unloading your freight and for moving it into your shop. For residential delivery and shops without a loading dock, liftgate delivery is available for an additional charge.
You can also arrange to pick up your freight at the carrier's terminal. The carrier will load the item onto your vehicle. If you choose this option, please make sure your vehicle is capable of handling the weight and bring plenty of tie-downs to secure the load properly .
Extra Shipping Service Charges:
1. Residential delivery, includes power lift gate service, call before delivery service Extra charge $99
2. Power tailgate service for business address $50
3. Call before delivery for business address $35
REDELIVERY OF FREIGHT
When, through no fault of carrier and after reasonable effort, redelivery is requested, a charge of $99.00 will be assessed against the shipment in addition to accrued charges.
Delivery times are expected, not guaranteed. If payment authorization is delayed, in order to confirm payment or prevent fraud, Kaka Industrial reserves the right to delay shipments. Every effort will be made to ship at the soonest possible time.
THINGS TO KNOW:
- Weather delays and other circumstances may impact delivery time. Estimated arrival dates are not guaranteed.
- Deliveries to New Brunswick, Prince Edward Island, Nova Scotia and Newfoundland/Labrador will take longer.
- All shipping timeframes and/or shipping methods/providers listed on www.kakaindustrial.ca are to be considered estimates and are not guaranteed.
***We automatically email your tracking number when your order ships***